Raising awareness over growing scams targeting seniors

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To The Haldimand Press

HALDIMAND—The Ontario Provincial Police (OPP), Canadian Anti-Fraud Centre (CAFC), and Royal Canadian Mounted Police (RCMP) launched a fraud prevention campaign, February 6 to 10, 2023, to raise awareness about the significant increase in emergency-grandparent scams targeting Canadian seniors. 

“Fraudsters can be very convincing, whether using advanced techniques with new technology or going back to basics with just a script and a phone,” said Chris Lynam, Director General, Canadian Anti-Fraud Centre and National Cybercrime Coordination Centre.

He continued, “While law enforcement and partners continue to work together to investigate and stop these criminals, we ask for the public’s help in connecting with the seniors in their lives, warning them about these scams and encouraging them to report any incidents. This one conversation could be life changing.” 

  Reports from residents indicate the five provinces most impacted in 2022 were:

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  • Ontario – over $5.4 million in reported losses
  • Alberta – over $1.1 million in reported losses
  • Quebec – over $732,000 in reported losses
  • British Columbia – over $322,000 in reported losses
  • Manitoba – over $313,000 in reported losses.

It is estimated that only 5-10% of victims report scams and fraud to the CAFC or law enforcement.

What is an emergency scam?

Emergency scams, including variations called “grandparent scams”, use urgency and the manipulation of emotions to extort money from victims. 

In these scams, fraudsters cold call seniors on landline phones claiming to be a grandchild, family member, law enforcement officer, or lawyer calling on behalf of their loved one. 

They’ll say that the person’s loved one was involved in an emergency situation, such as a collision, charged by law enforcement, legal peril, being sick or injured, etc. 

They demand the senior provide payment immediately for supposed bail, legal fees, fines, or other amounts “owed” to stop the family member from going to jail or to get them released from custody. This is a scam.

The fraudsters isolate the victims by informing them that there is a court-imposed gag order, and they’re forbidden from discussing the matter. The victims are directed to attend their financial institution to withdraw the requested amount in cash. The fraudsters will then send someone to pick it up from the victim’s home or have the victim send the money via courier services. There have also been reports of victims paying with cryptocurrency.

Take action

Join the RCMP, CAFC, and OPP in raising awareness this week. The partners will be posting social media tips, bulletins, and various other resources.

On February 7, 2023 the OPP and CAFC hosted a live chat to discuss emergency-grandparent scams alongside an attempted victim who will share their experience. You can view this chat on the OPP’s Twitter and Facebook.

If you fall victim to a fraud or know someone who has, contact your local police service to report the crime and also report it to the CAFC at 1-888-495-8501 or online on the Fraud Reporting System (FRS), even if a financial loss did not occur.

If you know a senior or have an elderly family member, please reach out to them and have a conversation on what to do if they get a phone call like this and consider coming up with a code word.

“Fraudsters prey on our emotions and our caring nature. By falsely claiming to be a loved one in trouble, scammers exploit our fears and defraud our seniors out of thousands of dollars everyday across this province. I encourage everyone to take a few minutes to educate themselves and the seniors in their family about grandparent scams,” said Dominic Chong, Detective Superintendent, Director of Financial Crime Services, Anti-Rackets Branch & Serious Fraud Office, OPP.

He concluded, “The best protection against this type of fraud is awareness and education.”