County seeking input on community engagement with Shape Your HC Survey

To The Haldimand Press

HALDIMAND–Haldimand County is developing a long-term Customer Experience and Communications Strategy and is asking for public input to identify priorities to improve the quality of customer service delivery.

Customer experience covers a broad spectrum of interactions with Haldimand County, including items such as calling customer service for information, registering for a program, booking a facility, making a payment, or reporting a concern.